Why Your Credit Score is Stuck (and How to Fix It)
Is your credit score playing a frustrating game of freeze tag? You’ve worked hard, paid your bills on time, and maybe even cut down on debt—but your credit score just refuses to budge. I get it. When you feel like you’re doing everything right, but your credit score stays stuck, it can be incredibly discouraging.
What many people don’t realize is that there’s a whole lot more going on behind the scenes of your credit score than just timely payments and low debt.
In this guide, we’re going to dig into the often overlooked reasons your credit score might be stuck in place and (more importantly!) how you can fix it. Ready to finally get that number moving?
Understanding Why Your Credit Score is Stuck
First things first: credit scores aren’t random. They are based on specific data points that determine how "creditworthy" you appear to lenders. This score can affect everything from your ability to get a mortgage to the interest rates you pay on a car loan.
To get things moving, we need to understand how the score is calculated and what could be holding it back.
Credit bureaus like Experian, Equifax, and TransUnion use the following data points to calculate your score:
- Payment history (35%): Are you consistently paying your bills on time?
- Credit utilization (30%): How much of your total credit limit are you using?
- Length of credit history (15%): How long have your accounts been open?
- New credit inquiries (10%): Have you opened several new accounts recently?
- Credit mix (10%): Do you have a diverse mix of credit types like credit cards, loans, and lines of credit?
While you might be familiar with these basics, some deeper, hidden factors could be playing a significant role in why your score is stuck. Let’s get into the details and uncover the less obvious reasons that are keeping your credit score stagnant.
The Hidden Credit Utilization Trap
Most people know that using too much of your available credit can hurt your score, but the threshold for what’s considered "too much" might be lower than you think.
Many people assume that keeping credit utilization under 30% is good enough. And while that’s true for a fair score, to really boost your score, the sweet spot is actually under 10%.
Think about it like this: The lower your credit utilization, the more financial breathing room you appear to have. Lenders love seeing that you have access to credit but don’t rely on it heavily.
If you’re consistently using above 30%, even if you’re paying off the balance each month, your credit score could stay stuck because you’re being seen as too reliant on available credit.
Quick Fix:
- Pay more than once a month: Instead of waiting for the end of your billing cycle to pay your credit card bill, try paying it down in smaller chunks twice a month. This reduces your balance when it gets reported to the credit bureaus, effectively lowering your utilization rate.
- Ask for a credit limit increase: By increasing your credit limit, you can immediately lower your utilization percentage without changing your spending habits. Just be careful not to inflate your spending along with that new limit.
You’re Stuck in a Thin Credit File
Even if you’ve had a credit card for several years, your credit history could still be considered “thin.” A thin credit file means you don’t have enough diverse credit accounts or a long enough history for the credit bureaus to get a full picture of your creditworthiness. This could be especially true if you only have one or two credit cards and no loans.
Here’s why this matters: Creditors and bureaus look for variety. They want to see that you can handle multiple types of credit responsibly, whether that’s credit cards, installment loans, or a mortgage.
Without enough diversity, your credit profile lacks depth, which makes you a more uncertain bet for lenders.
Quick Fix:
- Consider opening new types of accounts: Adding a personal loan, a small auto loan, or even a secured credit card can help diversify your credit mix. If you're just starting or rebuilding your credit, these options can be a great way to strengthen your credit profile.
- Become an authorized user: One of the simplest ways to improve your credit is by becoming an authorized user on someone else’s account, ideally someone with excellent credit and a strong payment history. This can give your score a lift without you having to open new accounts yourself.
Incorrect or Incomplete Information on Your Credit Report
If your credit score is stuck, it could be because your credit report contains errors. Believe it or not, mistakes on credit reports are more common than you’d think.
These could include incorrect balances, accounts that aren’t yours, or late payments that should have been removed. Errors can drag your score down, sometimes significantly, without you even realizing it.
For example, a delinquent account that should have been removed years ago could still be hanging around, silently keeping your score low. Or maybe an account you closed is still listed as active, impacting your credit utilization rate.
Quick Fix:
- Get your credit reports: Start by pulling your reports from all three bureaus: Experian, Equifax, and TransUnion. You’re entitled to a free report from each once per year through AnnualCreditReport.com.
- Dispute any inaccuracies: If you find an error, you can dispute it directly with the credit bureaus. The bureaus are legally obligated to investigate your claim and correct any errors, usually within 30 to 45 days.
Hard Inquiries Are Weighing You Down
Did you know that every time you apply for a credit card, auto loan, or mortgage, a “hard inquiry” is made on your credit report?
While one or two inquiries won’t do much damage, multiple hard inquiries in a short period can hurt your score. Why? Multiple inquiries make it look like you’re desperate for credit, which can be a red flag for lenders.
This effect is temporary — inquiries only affect your score for about a year — but they stay on your report for two years. If you’ve applied for several credit cards or loans recently, this could be contributing to your stuck score.
Quick Fix:
- Hold off on new credit applications: If your credit score isn’t moving and you’ve recently applied for new credit, give it some time. Avoid applying for new credit until your score has a chance to recover from the hard inquiries.
- Rate-shop wisely: If you’re looking for a mortgage or car loan, try to apply within a 14-day window. FICO and other scoring models will count multiple inquiries within this period as a single inquiry, so it won’t hurt your score as much.
The "Time Factor": Waiting for Negative Marks to Fade
It’s important to understand that credit scores don’t update in real time, and sometimes the improvements you’re expecting just need a little more time. If your credit report contains negative marks like late payments or collections, those items can take months or even years to fade from your report.
A late payment can stay on your credit report for up to seven years, even if you’ve since made every payment on time. Collections and charge-offs can linger for a long time, too. The good news? As these negative items age, their impact on your score lessens. But if you’re expecting a quick turnaround, this can feel like forever.
Quick Fix:
- Keep doing the right things: It might sound like a cliché, but sometimes all you need is patience. Continue making on-time payments, lowering your credit utilization, and avoiding new inquiries. Over time, the negative marks will lose weight.
- Negotiate with creditors: If you have a collections account, consider negotiating a “pay-for-delete” agreement with the creditor. This is when they agree to remove the negative mark in exchange for payment.
Closing Old Credit Accounts: A Surprising Mistake
You might think that closing an old, unused credit card would help your score by simplifying your finances. But in reality, closing an account can lower your credit score in two key ways.
First, it shortens the length of your credit history, which makes up 15% of your score. Second, it reduces your available credit, which can increase your credit utilization ratio.
Even if you’re not using a card, keeping it open can benefit your score by maintaining your credit history and giving you more available credit.
Quick Fix:
- Keep old accounts open: As long as there’s no annual fee, it’s usually best to keep your oldest accounts open, even if you don’t use them often.
- Use your old cards occasionally: Even if you don’t need the credit, putting a small, recurring charge on your older accounts can keep them active and prevent the issuer from closing the account.
Building and Maintaining a Healthy Credit Score
Once you’ve identified the reasons your credit score might be stuck, it’s time to talk about the long game. Quick fixes are great, but building and maintaining a healthy credit score takes consistent effort over time. The goal is to establish habits that keep your financial profile strong for the long haul.
Long-Term Strategies:
- Set up automatic payments: Set up automatic payments to avoid missing due dates, as even one missed payment can significantly drop your credit score.
- Diversify your credit types: Lenders appreciate seeing a mix of credit, such as credit cards, loans, and lines of credit, to ensure you can manage various kinds of credit effectively.
- Monitor your credit regularly: Use free services like Credit Karma or paid ones like Experian to keep tabs on your credit report and score.
- Pay off debt strategically: Focus on paying down high-interest debt first to lower your debt-to-income ratio. This helps improve your overall creditworthiness and gradually boosts your score.
The Bottom Line
If your credit score feels stuck, don’t stress—this happens to a lot of people, and it doesn’t mean you’re doomed. Often, it’s the little-known factors or hidden obstacles that are causing the stall.
By uncovering these issues, whether it’s your credit utilization ratio, errors on your report, or simply waiting for negative marks to age off, you can take control of your financial future. Remember, patience is key, but with the right strategies and a proactive mindset, you’ll start to see that score rise.
Emma loves everything about saving money and finding ways to stretch every dollar. From starting your first savings account to maximizing retirement funds, she’s always finding simple strategies to help you reach your financial goals.
Emma Reynolds, Savings Advisor